Welcome to Thikra Store. By accessing or making a purchase through thikra.co, you agree to comply with the following Terms and Conditions. Please read them carefully before using our website or placing any order.
1. General Information
This website is operated by Thikra Store, a UAE-based retailer of electronics, accessories, and related products. Throughout the site, the terms “we,” “us,” and “our” refer to Thikra Store.
By visiting our website or purchasing from us, you engage in our “Service” and agree to these Terms & Conditions, including all policies referenced herein.
2. Eligibility
By using this site, you confirm that you are at least 18 years old or accessing it under the supervision of a parent or guardian.
We reserve the right to refuse service or cancel orders if we believe a customer has violated our terms or provided false information.
3. Products and Pricing
- All prices are listed in UAE Dirhams (AED) and include VAT where applicable.
- Prices and availability are subject to change without notice.
- We make every effort to display accurate product information, but errors (including typographical, pricing, or stock errors) may occur.
- In case of an error, we reserve the right to correct it and cancel or adjust the order as needed.
4. Orders and Payments
- Orders can be placed online via thikra.co using available payment options such as credit/debit cards, Apple Pay, and Cash on Delivery (COD).
- By placing an order, you agree to provide accurate and up-to-date billing and delivery details.
- We reserve the right to cancel any order suspected of fraud, incorrect pricing, or unauthorized use of payment methods.
5. Shipping and Delivery
Please refer to our Shipping Information page for complete details on delivery areas, timelines, and fees.
Thikra Store is not liable for delays caused by courier partners, customs, or unforeseen events beyond our control.
6. Returns and Refunds
Please review our Refund & Return Policy for information about eligible returns, warranty claims, and refund processing.
7. Warranty
Some products sold on Thikra Store may come with manufacturer or store warranty.
Warranty details (duration, coverage, and exclusions) are specified on the product page where applicable.
Warranty claims require proof of purchase and are subject to inspection and verification.
8. Intellectual Property
All content on thikra.co — including text, graphics, logos, product images, and software — is the property of Thikra Store or its content suppliers.
You may not copy, reproduce, or redistribute any part of this website without written permission from Thikra Store.
9. Limitation of Liability
Thikra Store shall not be liable for any indirect, incidental, or consequential damages arising from product use, misuse, or inability to use our website or services.
All purchases are made at the buyer’s own discretion and risk.
10. Privacy and Data Protection
Your personal information is handled according to our Privacy Policy.
By using our site, you consent to the collection and use of your data as described in that policy.
11. Governing Law
These Terms & Conditions are governed by the laws of the United Arab Emirates.
Any disputes shall be resolved exclusively through the courts of the Emirate of Ajman, UAE.
12. Contact Us
If you have any questions about these Terms, please contact us at:
📧 info@thikra.com
📞 +971 50 613 0157
🏬 Thikra Phone – Mobile Accessories & Repair, Al Nakhil – Al Rumailah 1, Ajman, UAE