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Welcome to our FAQ section! Below you'll find answers to the most common questions about shopping with Thikra Store. If you need further assistance, please contact us on WhatsApp.
Answers to make your experience easier.
We accept cash on delivery, credit/debit cards, and online payments via major gateways like PayPal and Apple Pay.
Yes! All products come with a manufacturer warranty. Warranty duration varies by brand—check the product page for details.
Delivery within the UAE usually takes 1–3 business days. Shipping times may vary for remote locations.
Yes. Returns or exchanges are accepted within 7–14 days of purchase, depending on the product. Items must be in original condition.
After your order is shipped, you’ll receive a tracking number via email or WhatsApp to monitor your delivery in real time.
Some products, like smart home devices, may include setup instructions. For certain items, we can provide installation support—check the product page or contact us.
Yes! Visit our Sell Your Device page, submit your device details, and get an instant quote.